NG Wholesale Banking has an interesting opportunity available for an ambitious and commercially driven sales person. We are looking for a Relationship Manager for ING’s Payment Service Providers (PSP) clients in the Netherlands and beyond. As Relationship Manager you are managing the day-to-day relationships with these clients and as a conductor you ensure in close cooperation with the various product teams. Main products include Payments, Financial Markets, Capital Markets & Advisory and Lending. You will report locally to the Head of FI Netherlands.

WB Sector Financial Institutions

The FI sector team has a leading position in providing Financial Markets, Lending, Trade Finance, Payments & Capital Markets and advisory services to Financial Institutions. Clients consist of banks, financial sponsors, insurance companies, pension funds, asset managers, trust offices, private equity and fintechs.

The FI sector team manages ING's FI relationships on a global basis. The dedicated FI sector team is crucial for ING as, amongst others, it manages reciprocity envelopes for ING and FI's client base is crucial for origination activities.

What makes us unique:

We are truly diversified with 45+ nationalities represented in more than 37 countries and ~49% female staff.
The FI client base is highly professional, client interaction is often multidimensional, which requires specialized knowledge from our side.
We are a multiproduct coverage unit, fully aligned with our product, risk management and network colleagues.
Bottom line: Very dynamic and truly international client focused business

Relationship Manager PSPs

You will be responsible for client relationship management for all clients allocated to you. You will maintain an active dialogue and play a leading role in transactions which have a large impact on our clients. You work closely together with various product specialists across ING. In all your activities you will strive to meet client needs in the best way, using all of ING’s products, knowledge, and international network.

As Relationship Manager PSPs your responsibilities include

Building client relations and maintaining a continuous dialogue with our PSP clients in the Netherlands and beyond
Driving the strategic dialogue with clients, and discuss beyond-banking initiatives
Pro-actively generating opportunities and transactions that serve our client’s needs. Taking the lead in responding to RfP’s
Develop and execute the commercial strategy for the PSPs
Maintaining active contacts with other departments within ING such as Financial Markets, Transaction Services, Lending, Debt Capital Markets, Equity Capital Markets, Corporate Finance and Risk Management
Contributing to the team targets, including revenues, and maximize the quality of those earnings
Safeguarding timely delivery of flow business & deal opportunities, and high-quality and seamless customer due diligence & transaction execution
Preparing and managing commercial and credit approval processes together with the FI Lending team
Driving and monitoring non-financial risk associated with these clients, including KYC activities
Guiding, training and supervising junior members of the team

About you

You are an experienced banker in the PSP space, aware of key trends and regulatory framework and developments
Relationship-driven, people-oriented, team player and strong communicator
An ambitious professional
A minimum of 10 years of relevant experience
International experience and cultural sensitivity
Entrepreneurial mindset and commercial acumen
A pro-active professional with a strong personal drive and a high level of self-motivation
Knowledge and understanding of the Wholesale Banking product suite
Strong project and time management skills. Ability to manage a large variety of tasks simultaneously whilst performing under tight deadlines

Candidate Profile

Academic Master’s degree, 10 years+ of WB experience with demonstrated understanding of PSP eco system
Cultural- and organizational sensitivity
An entrepreneurial mind set
Excellent written and verbal communications skills in Dutch and English

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands

The benefits of working with us at ING include:

A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.